Starting from the entry level will allow me to continue to learn and work up the ranks at Kaiser. What resources do you prefer to stay on top of industry trends and changes? She's fortunate to work from home, and makes about $32/hr w/ no degree. The interviewer would like to know if you understand what it takes to keep on top of ordering medical supplies and inventory if hired at Kaiser Permanente. Balancing empathy with honesty is key when communicating bad news. Your response makes it clear that you volunteer in your community in various ways. I am very fortunate to be where I am at today, and I think it is vital that people lend their time and efforts to help those that are less fortunate. My care reflects on the organization as a whole and with the fact that word of mouth travels fast, I want my patients to come back again and again for their healthcare needs. Even when times would get tough in this role with Kaiser Permanente, I would be looked upon to bring a contagious positive attitude to your team. The reason i chose to continue to pursue nursing is because upon being accepted to the program I loved the patient . ", "I am happy with what I do as a pharmacy tech. "I certainly do not enjoy communicating bad news to a co-worker, but I do have experience in doing so. Written by Angela Fontaine on April 24th, 2021 Answer Examples Have Been Hidden There is a balance between allowing normal emotion and allowing it to impact your work. I like working in an industry where genuine care is valued. We do not have advertisements on our pages but we do try to make money through paid-memberships. I think it's okay to be moved by someone else's experience, but I don't need to make it mine. Perhaps you use a particular app or software. The application opens in early May. You can wrap up your response by sharing how many new hires you've trained and the new skills you've gained along the way that make you a stronger team member. The COVID-19 pandemic presented many opportunities to adapt as the situation evolved. Outside of our animals, my family loves to camp around the region and we do so on many weekends each year. Looking back, I now make time in my calendar every day to review all emails that have come in and take action on any that are required so that nothing gets missed. I used the facts and not emotions to explain the reason for his delay. Looking back, had I not stopped to talk so long with the other patient the fall may have been able to be prevented. Is this something junior staff can be involved in? I recently attended a pediatric trauma course that really opened my eyes to new techniques I could use in our emergency room. The size of Kaiser Permanente and the number of employees here make the fact that diversity is of utmost importance, and I know that I would thrive in this environment. I hope to involve them in various Kaiser community volunteering opportunities.". They want to know that your passions align well with what Kaiser Permanente is offering. The program was a success, and upper management chose to keep it implemented for another six months. While there was no injury, I was required to report the fall to our safety team and I did so immediately. I also help the pharmacist with anything they needed from translating to ringing up customers. Our date tracking prior to 2019 was not accurately kept. If necessary for my own personal good, I don't hesitate to walk away from my desk and take a walk to calm my brain a bit before stepping back. I fully understand that there is an art to being properly organized when it comes to the availability of supplies. ", "Currently, I spend one weekend a month building homes for Habitat for Humanity. Prior to bringing in representatives from three hand-selected companies, I brought up the idea of getting references on them first. Never being complacent, my creative thinking and project leadership skills will serve your organization greatly. Every day I learn something, and that's because I choose to get better. Tell the interviewer what your impact goal is, should you be the successful candidate for the job. By consistently rejuvenating in this way, I can give even more energy when I am at work. Your interviewer knows that any candidate they select for this role at Kaiser Permanente isn't perfect and comes with an area or two for improvement. This skill means that, in most projects, I am great at creating a plan of action but am most comfortable passing the final patient-facing tasks to our more extroverted personnel. ", "I have the basic procedural skills for this team position. I tend to help the pharmacist with a resolution, and at the same time, fill, input, and answer the phone. Looking back, my initiative to involve others was key in making the new procedure work for the entire organization. ", "Outside of my career, my priorities in life are my family and being outdoors. Dental benefits. Avoid speaking negatively about any patients or colleagues and use a recent example from your current role. It sounds like you have the experience the interviewer would be looking for. We do not claim our questions will be asked in any interview you may have. Your interviewer at Kaiser Permanente fully understands that any candidate that they interview experiences stress in their work. . ", "I believe I am a great problem solver because I am sure to gather as many facts as possible in any given situation. No matter if the job you are interviewing for at Kaiser Permanente puts you in direct patient contact or not, the healthcare industry, in general, can be very emotional at times for any staff member. 1 / 41. ", "I'm genuinely easy-going, probably from all the international travel I experienced in my 20's. Over time, I have learned to be open and honest with people in expressing my views in a nice way and this has really opened my eyes that most people are really very accepting of new ideas. Discuss with the interviewer what you think you will need to deliver exceptional service in this role. Did you consider how leaving AMA would impact his health and well-being? The sheer size of Kaiser Permanente makes them a very culturally diverse organization. We also met the needs of our team by protecting the positive culture we had worked so hard to create. Behavioral 3. "I am usually the 'ideas person' in team projects. A child dies, a patient yells at you, or you have to give someone a cancer diagnosis. This is a great response, and it shows that you truly do care about the people that you come across every day. Kaiser Permanente is an extremely large and diverse organization and their hiring managers are looking to piece together teams that are diverse and well-rounded. Interview answers were first added by Ryan Brunner on an unknown date, Interview questions were first added on August 9th, 2016, Interview questions and answers were updated by Ryan Brunner on September 20th, 2018, 1 community answer was added by Lauren McCabe on October 22nd, 2019, 1 community answer was added by Lauren McCabe on October 23rd, 2019, 5 community answers were added by Rachelle Enns on November 27th, 2019, 1 community answer was added by Rachelle Enns on November 28th, 2019, 8 community answers were added by Rachelle Enns on November 29th, 2019, 7 community answers were added by Rachelle Enns on November 30th, 2019, 1 community answer was added by Rachelle Enns on December 3rd, 2019, 1 community answer was added by Rachelle Enns on December 4th, 2019, Interview questions and answers were updated by Rachelle Enns on January 26th, 2020, 2 community answers were added by Rachelle Enns on May 8th, 2020, 6 community answers were added by Rachelle Enns on May 9th, 2020, 112 questions and/or answers were updated by Ryan Brunner on November 21st, 2021, Checked for grammar and spelling mistakes by Crystal Goines on November 21st, 2021, 1 community answer was added by Kevin Downey on June 28th, 2022. I utilize my Outlook calendar and set alerts for myself for deadlines and important activities. ", "I was working in a clinic where the primary population was low income. I will receive an email with the related information any time there is a major headline about the healthcare industry. When have you had to adapt to change in the workplace? Here at Kaiser Permanente, I would look forward to being the ideas person on your team and also expanding my confidence and skill set in taking the lead on some projects. Would it ensure efficient workflows or more timely responses to other departments? I get along well with others and work well as a team.". Your ability to adapt to various people, regardless of a positive personality match, shows that you are mature and professional, even when factors are not entirely ideal. ", "I am so glad you pointed out your need for diversity at Kaiser Permanente. These are exactly the steps that an interviewer would be looking for. Bring up anything that is interesting and highlights your ability to be a responsible, reliable, and bright individual on the Kaiser Permanente team. As you answer, don't hesitate to talk about the things that you enjoy in your free time to show that you have the ability to mentally and physically recharge yourself after a hard day's work. I understand that, as a condition of employment, Kaiser Permanente conducts post-offer drug screens, background checks, health screening (if applicable), and verification of eligibility to work in the United States using E-Verify. Instead, I got permission to spend a day in a highly-rated clinic serving the same population. I like to do the right thing, and sometimes I get stressed trying to reach that goal, but I think it's a worthwhile endeavor. I am a competitive individual and enjoy keeping fit. The lady said she needed the medicine that day, and if she didn't have it that day, she will go to a hospital and send the bill to us. What is important to them is that you are cognizant of your own personal shortcomings. ", "From a young age, I was raised around a farm and animals are a huge part of my life. "I understand that compassion is one of the top qualities that I need to bring to the workplace at Kaiser Permanente and I consider myself a very compassionate person. Wonderful! These go above and beyond what it means to provide compassionate care. It sounds like you have a very full personal life, with a fantastic work/life balance. To get at your ability to do this, be sure to read through the job description thoroughly prior to your interview. "I recently worked with a patient over the phone who was incredibly upset when they believed that we overcharged the services we provided. I am eager to get a great start on my career. Being able to adapt to change in the workplace is an essential skill to possess because change is inevitable at Kaiser Permanente. Throughout Kaiser Permanente's 75-year history, the organization's commitment to diversity and inclusion has helped them in its overall mission. ", "I have always been naturally introverted, but I have turned that personality trait into an advantage for me. We wanted to create a resolution with this person. In the end, you want to ensure your interviewer that you would join the team at Kaiser Permanente with the utmost integrity and accountability in your work. I also learn a different kind of articles and submit my test to renew my certificate. By talking to them, explaining how important it is for them to take their prescriptions daily, and offer them auto-fill on their prescriptions, and enroll them on ready reminder will help them take better care of their health.". Interview Questions Give an example of an improvement project you led Nice! Having worked in the field in Philadelphia for a few years, I am greatly excited about this opportunity with Kaiser Permanente because of the opportunity to work as part of a larger team and to help make this community a better and healthier place to live. ", "Coming on board to the tight-knit team you have here at Kaiser Permanente, my first goal would be to get to know each and every person on the team and find out what I can do to make their job easier and more efficient. Good answer! My organized and efficient communication skills will be an asset to Radiology when communicating with other departments.". I make sure to practice empathy. These relationships are created from the ground up. It's great that you are working on asking for help from a variety of people when needed. I am a very energetic, positive person who would like to contribute to a healthy, collaborative team.". I feel that your focus will be a great fit with my long-term career goals to eventually work in primary care with a great organization. "I have a clean criminal record and am happy to comply with any background check you require of me for this role. Do you consider yourself a compassionate person? Most interviewers will interpret a cliche response like that as dodging the question. ", "I believe I have good customer service with my patients, and coworkers because I treat them with respect, ask them how are they doing. In my search for a new position, it was important for me to find a new employer that embraces diversity & inclusion in their workforce and I'm confident I found that here at Kaiser Permanente. On a recent project, I was part of a team that was testing new EHR's that we would potentially put to use in our organization. Ultimately the patient understood and the procedure was finally completed.". It is not the ideal situation, but I have always adjusted for the good of the team. It's best that the person knows the reasons why so that they can learn from the experience. In a recent project in my department, I was tasked with participating in a team that looked at our dispensing of medications and how our processes could be improved. These are all excellent skills to have, and you sound very talented! To help you prepare for a Kaiser Permanente job interview, here are 35 interview questions and answer examples. This question is a little tricky because it's unclear. Using a text messaging system, health care giant Kaiser Permanente signs up more than 11,000 of its neediest California members for government subsidies from CalFresh, so they can buy groceries. I can be funny, but my sense of humor is pretty dry, so people don't always know that about me when they first meet me. This could include increasing budgets or improving patient care. Use a specific example and describe how you handled the situation and any lessons that you learned moving forward to prevent it from happening again. Contact us here. Your work history sounds strong, and it seems as though you are very loyal to your work. It can help to think of it more broadly - going beyond your actual job title to reveal more about how you function within a healthcare team. I've spoken with my current manager about it, and we've developed a system where he can call me out on the behavior since often I'm not aware of it. I have trained myself to adapt my communication style, so a patient gets what they need. I have been working on it by asking for help; if I'm helping the pharmacist, I ask another tech to fill or input.". I enjoy the camaraderie of working in a team, but I can be successful working autonomously as well. 3.2 (5 reviews) Term. I cope with these emotions by telling myself that it's not my story, it's the patient's story. Once they get to know me, my colleagues know that my mind is continuously thinking of new ideas and only speaking about them when it is determined to be a good time. In owning up to my mistake, I quickly changed my plans for the day and reported to work to cover the shift. We utilized verbal communication and a team-based messaging app on our phones throughout the two-week period. Whether it is providing a less than favorable work review, or terminating someone, it doesn't come easy. Patient care is a privilege, and I respect the role I have in clinical care and the part other people have. You'll quickly find that I am capable to perform this job with the highest of abilities despite not having the required five years of experience. I value the input and ideas from all members of teams that I work on, and a diverse workforce opens the organization up to many more ideas. Discuss the ways that you would build strong and healthy relationships if hired. ", "I am a great problem solver because I know that it is a process that requires me to think rationally and not allow my feelings and judgments from looking at the facts. One of the things that attracted me to working with Kaiser Permanente is your ongoing community-based research collaborations. Strong communication skills are required to be an active leader. I want to relax, read a book, meditate, go out with my friends or take my mom to eat at a good restaurant and enjoy my day off to come back to work recharged.". Does it help you build trusting relationships with community members? Talk to your interviewer about continuing education you have participated in recently, any conferences you regularly attend, or any seminars you have taken in your field. You've answered well by sharing that you face stressful situations head-on. Staying on a deadline is very helpful, and I will delegate when necessary to alleviate some stress. My youngest daughter is involved in volunteering. Using a specific example from your work history, talk about a specific time where you had to go the extra mile as part of a team to make a project or task a success. With this question it's important to explain a team challenge and how you collaborated with your team members to go above and beyond the call of duty to achieve a goal or overcome an obstacle. I am an attentive listener and a compassionate caregiver. ", "In my current position, we were running into several issues about a year ago that involved the inventory and stocking of supplies in patient rooms. In a positive tone, discuss how you made the situation work! You may work well without the need for much management or direction, or perhaps you are better driven in a collaborative and team-led environment. At the same time, I was going to school to become a tech and got a job at a Wal-Mart pharmacy as a tech in 2010, and I have been working there since.". The bonus' cost us less money, in the end than the cost of lowered productivity due to absent employees. The challenges are learning how each new hire learns and the best approach to teaching each new hire.". Your role with the organization could potentially put you in front of patients, vendors, or family members of patients, and all are considered customers of the organization. ", "I was helping a customer once who came to pick up her injectable prescription. The hustle and bustle of any position in healthcare can be very demanding and your interviewer would like to know if you can appropriately handle the stress related to this job. Also, avoid telling the interviewer that you get along with everyone all the time. What does it mean after your phone interview. Are there specific Kaiser volunteer opportunities you'd be interested in? In the future, I will like to be a PA and help more people.". I was tasked with spearheading a task force. My documentation is strong, as well. Your answer should include your ability to be patient, kind, and confirming to best answer this question. If you tend to take the lead, you can let the interviewer know, but avoid sounding overbearing. You must create your own answers, and be prepared for any interview question in any interview. Also, for every month with zero sick days, a bonus was added. Since I have two high school girls who are involved in music. I like to get to know people and ask them questions about themselves. Prior to your interview, try to think of some keywords that define your compassion and empathy for others in the work that you do. Are there any resources from Kaiser Permanente that you could subscribe to, and then mention in your interview? When not at work, I spend many days outdoors with my family and I have found that time in the woods or on the water help refresh my body and prepare me well for the next time I step into my job. ", "In all honesty, the thought of a poor outcome with a patient is what stresses me the most. In my current position, when a patient has a post-procedural pneumothorax that requires a chest tube and a hospital stay, I gently explain what happened, the need for the chest tube, and the hospital stay.". "Since my college days, I have taken great pride in my community service by volunteering at the local food pantries and homeless shelters. I work good under stressful situations, and I'm good at resolving patients' problems.". "In my current job, I had a team member who would scoff at other co-workers' ideas in meetings. I love my job. A five minute walk or a quick conversation with a colleague can make a world of difference in breaking up a hectic day. "In my current role there is a lot of staff turnover when it comes to our management team. I know what I want to be done and how I want it done, so it's often easier to do it myself. I've cleaned up your answer slightly to more successfully deliver your message. ", "I like my job, and I enjoy what I do. "I am a highly detailed person, and I thrive on having a high level of organization in my day. No matter what role you're interviewing for at Kaiser Permanente, you will likely face some stressors in the day-to-day activities of the job. To my external vendor customers, I speak openly and honestly about our organizational needs and partner with them to create innovative and effective training sessions for our employees. Depending on the role you are interviewing for at Kaiser Permanente, a majority of the work could be in a team-based environment. ", "I'm very interested in clinical research. I have always been great at working behind the scenes with the result being efficiency for others. I volunteer with their organizations in various roles. In looking to start this new position with Kaiser Permanente, it is essential to set a goal on how you will make a positive impact quickly after being hired. While sometimes a good thing, there were times when I was fearful of even expressing my own beliefs or thoughts in thought that I would upset someone. It was the best experience that I could have given myself as I was able to learn so much from seeing how the rest of the world lives. If you usually like to generate new ideas and allow someone else to execute them, share your creative side while expressing that you prefer for others to take the lead. Also, when solving any problem, it is important to be able to identify as many possible solutions as possible in case one of them might not work out. I am always sure that when at home, my family gets my attention first. I like to manage my time to finish my projects on time. Nice work! ", "When I applied for this position, I fully understood that I didn't meet the experience requirements for this position.
Winston Salem Music Festival,
The Lost Kitchen Farmers Market,
Liv Morgan Husband Jake Anderson,
Famous Stockport County Players,
Articles K